Comments on: Crushed Hopes and Spicy Chicken: How To Love Your Customers

By: Inspire-se e Seja Criativo

Inspire-se e Seja Criativo — Mon, 12 Jul 2010 18:05:42 +0000

[...] mais ainda levando em conta que ela está falando de Internet Marketing. Mas vá lá e leia o post: Crushed Hopes and Spicy Chicken: How To Love Your Customers Como tudo o que ela publica, não tem [...]

By: I am not quite that cynical but …. « Togeii's Weblog

I am not quite that cynical but …. « Togeii's Weblog — Fri, 14 May 2010 07:26:08 +0000

[...] This is the post, from Itty Biz, Naomi Dunford’s blog, this is the quote, [...]

By: MikeTek

MikeTek — Fri, 14 May 2010 00:46:27 +0000

Welp…that’s the best thing I’ve read in a month. No shit.

By: Rebecca Little

Rebecca Little — Wed, 12 May 2010 18:02:22 +0000

I just found this again and read it. Love it just as much the second time.

By: Caelan Huntress

Caelan Huntress — Wed, 23 Dec 2009 18:10:07 +0000

Ok, you’ve officially got a subscriber for life. You have reached through the impartial veil of the internet to remind us that every online interaction does not need to be impartial; these are still interpersonal connections, and by treating them as such, you nurture loyalty.

You rock, Naomi.

By: Todd Shares The Good Stuff – 12/11/09

Todd Shares The Good Stuff – 12/11/09 — Sat, 12 Dec 2009 13:03:15 +0000

[...] [...]

By: Jamie Lee Wallace

Jamie Lee Wallace — Fri, 11 Dec 2009 03:22:19 +0000

I need to echo Andreas … I know I’m probably too late to the party to actually be part of a “live” conversation, but I wanted to send a shout out anyway … just a quick, digital connection to say, “Wow. This makes SO much sense.” and to thank you for being you and for sharing yourself – unedited – with all of us … your fans.

I love the way you’ve made the idea of marketing so human by putting into terms that everyone can relate to. Each of us has secret hopes that drive our behavior in different ways. We always hear so much about how to “leverage” emotions, how to manipulate people by playing on their hopes and fears. Thank you for reminding us that there are real people with real feelings on the other end of those manipulations … that each sale represents someone’s faith is us … or at least their hope. That’s important.

You make me want to sign my comments with X’s and O’s. I know that’s totally unprofessional, but I can’t help it. Cheers.

By: Andreas Rönnqvist

Andreas Rönnqvist — Thu, 10 Dec 2009 12:35:06 +0000

Too far down the comments to be read. Still need to write this. One of the most humanizing articles I’ve read in a long time. One which made my heart skip a beat, because it reached deep inside and touched me.

Thankyou.

By: Bee

Bee — Thu, 10 Dec 2009 05:42:42 +0000

Hope is like one of those punching clowns that fall over when you hit them but they always bounce right back. Hope is a dangerous thing but I still wouldn’t give it up.

I’ve hit the “buy it (hope)” button a few times on Itty Biz and I’ve yet to make my way completely through any of them. I recognize that it has everything to do with me and nothing to do with the product or you. But one day I’ll be ready for what they offer. Until then I love knowing they are waiting for me, they give me hope in myself for having chosen them.

How could it be wrong to trust someone who writes as honestly and profoundly as you. Thank you.

By: Caroline

Caroline — Wed, 09 Dec 2009 19:04:52 +0000

I have said for years that hope is a dangerous thing. Hope is often the issue my husband and I have not-an-arguement arguements over (his hope is endless and mine is all used up). Hope is the thing that kicks the shit out of you everytime and you still go back for more.

Caroline