Comments on: Do You Want 91,200 People Complaining They Can’t Get Your Number? http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/ Marketing for Businesses Without Marketing Departments Tue, 16 Mar 2010 08:12:34 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: IttyBiz » Case Study - Hello, My Name Is Scott http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-5147 IttyBiz » Case Study - Hello, My Name Is Scott Sun, 18 May 2008 01:07:41 +0000 http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-5147 [...] in my craw? (I don’t think I’ve ever said “sticks in my craw” before. What is a craw?) Lack of phone numbers on websites. It makes me batty. I would say that the primary reason I chose my web designer is because he had [...] [...] in my craw? (I don’t think I’ve ever said “sticks in my craw” before. What is a craw?) Lack of phone numbers on websites. It makes me batty. I would say that the primary reason I chose my web designer is because he had [...]

]]> By: Nicola Moylan http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-4306 Nicola Moylan Thu, 24 Apr 2008 18:15:33 +0000 http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-4306 On Tuesday night I Did not have a good night sleep. I was awake all hours that night. Thats why I am at home for two days. I got an in fection in my gum from to much salt and vinger and garlic dride and garlic butter as well. Yesterday morrinning I did not eat anythinng because my teeth were hurting me. I am back at eating my food seense this morring. I like makeing comments about myself, Lots of love Nicola moylan" On Tuesday night I Did not have a good night sleep.
I was awake all hours that night.
Thats why I am at home for two days.
I got an in fection in my gum from to much salt and vinger and garlic dride and garlic butter as well.
Yesterday morrinning I did not eat anythinng because my teeth were hurting me.
I am back at eating my food seense this morring.
I like makeing comments about myself,
Lots of love Nicola moylan”

]]> By: Shilpan | successsoul.com http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-3522 Shilpan | successsoul.com Sun, 30 Mar 2008 01:05:21 +0000 http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-3522 I went through horrible pain when I wanted to contact Google for the Adword support. I am paying for the Adword program yet I could not find a single phone contact to have a live body answer my question. Is it a new fashion or modern protocol ? I don't know. I have my own interesting article on customer service... http://www.successsoul.com/2008/03/24/7-tips-to-create-loyal-customers/ Happy blogging ! Shilpan I went through horrible pain when I wanted to contact Google for the Adword support. I am paying for the Adword program yet I could not find a single phone contact to have a live body answer my question.

Is it a new fashion or modern protocol ? I don’t know.

I have my own interesting article on customer service…

http://www.successsoul.com/2008/03/24/7-tips-to-create-loyal-customers/

Happy blogging !

Shilpan

]]> By: Anthony Lawrence http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-1310 Anthony Lawrence Mon, 07 Jan 2008 00:00:40 +0000 http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-1310 Well, I do post my phone number, but the same page warns people not to call it looking for free help.. I HATE doing that.. not because I want to give free help, but because I don't like SAYING that on the page. But if I don't say it, I get calls from people with "Just a quick question" and they waste my day.. because it is there, I mostly get calls from people who know they have to pay for advise and help.. Probably once a month I come back to that page and grind my teeth and say "There HAS to be a better way!".. Well, I do post my phone number, but the same page warns people not to call it looking for free help..

I HATE doing that.. not because I want to give free help, but because I don’t like SAYING that on the page. But if I don’t say it, I get calls from people with “Just a quick question” and they waste my day.. because it is there, I mostly get calls from people who know they have to pay for advise and help..

Probably once a month I come back to that page and grind my teeth and say “There HAS to be a better way!”..

]]> By: Christian Holmes http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-1167 Christian Holmes Mon, 31 Dec 2007 09:24:19 +0000 http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-1167 I agree with Al...I have a blanket rule with my clients that allows NO phone contact. In my experience, it creates inefficiency and misunderstandings. If a request is emailed, you have a record, and EVERYTHING can be reviewed later on. I agree about big web companies (that HAVE the resources to be able to dedicate agents to answering the phone) needing to have a contact number...but not freelancers or bloggers. I agree with Al…I have a blanket rule with my clients that allows NO phone contact. In my experience, it creates inefficiency and misunderstandings.

If a request is emailed, you have a record, and EVERYTHING can be reviewed later on.

I agree about big web companies (that HAVE the resources to be able to dedicate agents to answering the phone) needing to have a contact number…but not freelancers or bloggers.

]]> By: Al http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-1149 Al Thu, 27 Dec 2007 04:04:34 +0000 http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-1149 Why I don't have a phone number? Its about customer service, so I can weed out the customers who don't understand that written communication is a more productive form of getting things done. I can better help the ones who can properly listed out what they want. Its about getting things done so that whatever needs to get communicated will get communicated, like when a request is filed or a complaint written, it will be clear and complete, and I too can then respond clearly, easily making sure that every point or step is listed in my response. I am not about to spend more attention and time away from whiny folks, cause that won't get things done. Of course it is about my customers, but only the customers with brains who want to get things done. The ones who are whiny probably think their business is so important, that I cry losing their business, but more often then not, they are the ones draining company resources, and it is better off not having their business. Why I don’t have a phone number?
Its about customer service, so I can weed out the customers who don’t understand that written communication is a more productive form of getting things done. I can better help the ones who can properly listed out what they want. Its about getting things done so that whatever needs to get communicated will get communicated, like when a request is filed or a complaint written, it will be clear and complete, and I too can then respond clearly, easily making sure that every point or step is listed in my response. I am not about to spend more attention and time away from whiny folks, cause that won’t get things done. Of course it is about my customers, but only the customers with brains who want to get things done. The ones who are whiny probably think their business is so important, that I cry losing their business, but more often then not, they are the ones draining company resources, and it is better off not having their business.

]]> By: gmszrtfel qzbkeu http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-1103 gmszrtfel qzbkeu Thu, 20 Dec 2007 13:22:37 +0000 http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-1103 izjnp rfupygnj zrfqgdbcv avebhqp ndxzew szpld csmfvkqjo izjnp rfupygnj zrfqgdbcv avebhqp ndxzew szpld csmfvkqjo

]]> By: Michael http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-910 Michael Wed, 12 Dec 2007 15:49:49 +0000 http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-910 Excellent. I am actually one of those 91,200 people trying to contact Amazon. I finally did find a phone number and now have it saved in my address book. Next, try to find a number for eBay and Paypal. With services like GrandCentral available, there is no reason not to have a phone number. Great service that makes it very easy to receive, screen, and track calls. Excellent. I am actually one of those 91,200 people trying to contact Amazon. I finally did find a phone number and now have it saved in my address book. Next, try to find a number for eBay and Paypal.

With services like GrandCentral available, there is no reason not to have a phone number. Great service that makes it very easy to receive, screen, and track calls.

]]> By: IttyBiz » Marketing: Where To Spend Your Money, Part 1 http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-890 IttyBiz » Marketing: Where To Spend Your Money, Part 1 Wed, 12 Dec 2007 06:09:22 +0000 http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-890 [...] Do You Want 91,200 People Complaining They Can’t Get Your Phone Number? Have A Back-Up Plan That Doesn’t Suck The Art And Science Of No Bullsh*t Business Cards [...] [...] Do You Want 91,200 People Complaining They Can’t Get Your Phone Number? Have A Back-Up Plan That Doesn’t Suck The Art And Science Of No Bullsh*t Business Cards [...]

]]> By: The Baldchemist http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-134 The Baldchemist Thu, 18 Oct 2007 08:48:22 +0000 http://ittybiz.com/do-you-want-91200-people-complaining-they-can%e2%80%99t-get-your-number/#comment-134 Nice one my friend. Punters WANT service and want it NOW. Why educate the bloody fools who wish to remain anonymous? My punters want to talk to me at anytime, not just when I happen to be sitting by my screen at www.thebaldchemist.com If you've nothing to hide and your proud to be doing the business- then put your bloody phone number up. Take care and good luck. The Baldchemist Nice one my friend. Punters WANT service and want it NOW. Why educate the bloody fools who wish to remain anonymous?
My punters want to talk to me at anytime, not just when I happen to be sitting by my screen at http://www.thebaldchemist.com
If you’ve nothing to hide and your proud to be doing the business- then put your bloody phone number up.
Take care and good luck.
The Baldchemist

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